When sports or online gaming stays purely for fun, it adds joy to your life. But when it becomes an addiction, it can harm your family, finances, and mental health.
At q888, responsible gaming isn't just a policy — it's a culture. We want every member to play with a clear head, a sensible budget, and genuine enjoyment. That's why we've built a set of tools and features to help you stay in control.
⚠️ Keep in mind: Gaming is entertainment, not a way to earn money. Don't chase your losses by placing bigger bets.
On this page, we've covered every aspect of responsible gaming in plain English. Read it, understand it, and keep yourself protected.
Responsible Gaming Principles
Q888's responsible gaming policy is built on a few core principles:
Keep your purpose clear
Is gaming entertainment for you, or has it become something else? Keeping your purpose clear makes it easier to stay within healthy limits.
Only use disposable funds
Never play with money set aside for household expenses, rent, or debt repayments.
Respect your time limits
Decide in advance how long you'll play each day. Too much time gaming can affect your relationships and work.
Don't bet on impulse
Avoid gaming when you're angry, frustrated, or under the influence.
Responsible gaming doesn't mean stopping — it means playing within the right limits. q888 is always here to help you maintain those boundaries.
q888 Protection Tools
Our platform offers a number of practical tools you can access at any time through Account Settings:
1. Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your account. Limits take effect immediately once set. If you want to raise your limit, you'll need to wait 24 hours — this is intentional, so you don't deposit more money on impulse.
2. Loss Limit
Once your losses reach a set limit, your session will automatically end. This is the most effective tool — especially when you find yourself chasing losses with bigger and bigger bets.
3. Session Time Limits
Set a limit on how long you can play in one session. Once the time is up, a popup will notify you and prompt you to take a break.
4. Reality Check Reminders
Every 30 or 60 minutes, a message will appear — "You've been playing for this long and have spent this amount." Keeping this on makes it easier to stay aware of your situation.
To use these tools, Help Center Contact us or go to Account Settings.
Recognize the Warning Signs
Gaming addiction doesn't happen overnight — warning signs tend to build up gradually. Take a look at the list below and see if any of these apply to you or someone you know:
| Signs | Risk level |
|---|---|
| Chasing losses by playing over and over again | High |
| Losing sleep because of gaming | High |
| Hiding your gaming from family or friends | High |
| Gambling with household money or borrowed funds | High |
| Unable to stop playing even when you want to | High |
| Gradually increasing the amount I play | Moderate |
| Feeling restless or irritable when you can't play | Moderate |
| Prioritising gaming over work or studies | Basic |
If three or more of the above signs apply to you, take a break now and contact our Help Center Contact us.
Self-Assessment Questionnaire
Be honest with yourself. Answer these questions to get a clearer picture of where your gaming habits stand:
💡 If your answers show a negative pattern, take a break. For support, Help Center Contact us.
Healthy Gaming Tips
Build a few simple but effective habits for responsible gaming:
Set a budget in advance
Before you start playing, decide on the maximum amount you're willing to spend that day. Once it's gone, stop — whether you're winning or losing.
Set a time limit in advance
Set a timer on your phone. When it goes off after 30 or 60 minutes, stop. Don't fall into the "just a little longer" trap.
Take a break when you lose
If you're on a losing streak, stop playing for the day. Don't chase losses — the money won't come back by playing more.
Let Your Family Know
Let your family know you game occasionally — there's no need to hide it. Being open about it makes it much easier to stick to your limits.
Make time for other leisure activities
Reading, exercising, catching up with friends — there's plenty of enjoyment to be found outside of gaming. Make time for those things too.
Bank your winnings
When you win, set aside a portion of those winnings. Don't put it all back on the line.
Self-Exclusion
If you feel your gaming is getting out of control, Self-Exclusion The most effective step you can take. This is a voluntary decision where you request to temporarily suspend your own account.
Self-Exclusion Options
- Temporary break: Suspend your account for anywhere between 24 hours and 30 days.
- Long-term exclusion: From 3 months up to 5 years.
- Permanent closure: You also have the option to permanently close your account.
Important: A self-exclusion period can be extended but cannot be cancelled before it ends. This strict policy exists for your own protection.
How to apply
For self-exclusion, Help Center Contact us or let us know via Live Chat. We'll take the necessary action on your account promptly.
Minor Protection
Q888 strictly prohibits anyone under 18 from accessing the platform. Age verification is carried out at registration, and any suspicious account is investigated.
If you're a parent and suspect your child is using q888, please notify us immediately. We will take swift action.
Advice for parents
- Use parental control software on your home computer or phone.
- Stay aware of your child's internet usage habits.
- Keep mobile banking apps out of your child's reach.
- Have an open conversation with your child about online gaming and betting.
A note for parents: If you have concerns about a minor's gaming activity Help Center Contact us immediately.
Where to get help
Problem gambling is a real issue — and there is help available. Don't be ashamed. Asking for help takes courage.
Q888 Support
- 24/7 Live Chat Support — Help Center to speak with someone directly.
- Email: support@q888.world
- Request a self-exclusion, limit adjustment, or account closure at any time.
Professional Support
If you feel your gaming is becoming a serious addiction, reach out to a mental health professional or counselor. In Bangladesh, organizations such as Kaan Pete Roi and several mental health services offer free support.
💬 Remember, asking for help is not a sign of weakness. Talk to a family member, a friend, or a professional — you don't have to face this alone.